Legal & information
How to contact Studio Fi about ending a service and the distinction between ordinary cancellation and consumer withdrawal.
Updated 13 November 2026
This website does not currently conclude orders or collect payments. Sending an enquiry or talking to Winnie is not a subscription purchase. Customer-specific withdrawal information and contract documents must be provided with the separate quote and agreement before a consumer enters a contract.
For a service contract concluded at a distance, a consumer generally has 14 days from conclusion of the contract to withdraw without giving a reason. The period and any extension depend on the applicable law and whether the required information was correctly provided. Contract classification and the full instructions must be checked for the particular service. To communicate withdrawal, send an unambiguous statement to Micheál Fiachra Mac Cóil, trading as Studio Fi, at Grabbestr. 3 32791 Lage Germany, or email [email protected]. You do not have to use a model form. Sending the withdrawal before expiry of the applicable period is generally sufficient.
Where a statutory withdrawal applies, payments must generally be returned without undue delay and within 14 days of receipt of the withdrawal, using the original payment method unless another method is expressly agreed without additional cost. Any lawful deduction for services already supplied depends on the conditions in the applicable law; it is not an automatic setup or cancellation charge.
Sending a brief is not consent to waive withdrawal rights. If a consumer expressly requests service to begin during the withdrawal period, the required information and separate request must be recorded before work starts. A proportionate charge after withdrawal may be permitted only where the legal conditions are satisfied. Full performance can extinguish a service withdrawal right only where all required consent, acknowledgement and other statutory conditions are met; starting a continuing subscription does not by itself remove the right.
Ordinary cancellation ends an ongoing contract under its applicable term and notice rules, rather than undoing it through a withdrawal right. Email [email protected] with your name, contract or website reference and requested end date. You may also contact us by post. The intended six-month minimum and subsequent notice of no more than one month remain subject to the final agreement and statutory rights. Before any online contract conclusion is enabled, applicable cancellation and electronic withdrawal functions, durable confirmations and the checkout information must be implemented and verified. A contact link on this page is not presented as a substitute for those functions.
To: Micheál Fiachra Mac Cóil, trading as Studio Fi Grabbestr. 3 32791 Lage Germany Email: [email protected] I/we hereby withdraw from the contract for the following service: Service or contract reference: Date the contract was concluded: Consumer name: Consumer address: Date: Signature, if submitted on paper: Fill in only the information relevant to identifying your contract. This is an optional statement template, not an online submission form.
Micheál Fiachra Mac Cóil · Studio Fi
Grabbestr. 3 32791 Lage Germany